Build the Future of Front Desk AI
Join a mission-driven team that's making sure no business ever loses a customer to an unanswered phone again.
Our mission
Make sure no business ever loses a customer to an unanswered phone again. We're building AI that handles front desk communication so businesses can focus on what they do best — serving their customers.
2M+
Calls answered per month
1000s
Businesses served
<200ms
Average response time
Our values
The principles that guide every decision we make.
Innovation
We push the boundaries of conversational technology to deliver experiences that feel genuinely human. Our engineering team ships improvements every two weeks, driven by data from millions of real-world calls.
Reliability
Your front desk cannot afford downtime. We maintain a 99.99% uptime SLA, backed by redundant infrastructure across three availability zones and 24/7 on-call engineering coverage.
Privacy-First
Every architecture decision starts with data security. HIPAA compliance, end-to-end encryption, and a signed BAA are standard on every account — not upsells.
Customer Obsession
We measure success by our customers’ outcomes, not our feature count. Every client gets a dedicated onboarding specialist, and our customer success team maintains a 97% retention rate.
Life at FrontDeskOS
We're a small, focused team that values ownership, speed, and genuine care for the people we serve.
Remote-Friendly
Work from wherever you do your best thinking. We have team members across multiple time zones and async-first communication.
Continuous Learning
Annual learning stipend, conference attendance, and weekly knowledge-sharing sessions to keep everyone growing.
Small Team, Big Impact
Every person on our team directly shapes the product and the company. No bureaucracy — just ownership and results.
SF-Based with Flexibility
Our headquarters is in San Francisco, but we prioritize flexibility. Regular off-sites keep the team connected.
Join our Talent Community
We don't have open positions listed right now, but we're always looking for exceptional people. Sign up and we'll reach out when a role that fits your skills opens up.