24/7 Call Answering
FrontDeskOS uses proprietary language technology fine-tuned on millions of real front-desk conversations to answer every inbound call within two rings. The system understands caller intent in real time, routes urgent matters to on-call staff, and captures comprehensive messages complete with sentiment tags and follow-up priorities. Businesses using 24/7 Call Answering see an average 94% reduction in missed calls and a 37% lift in first-call resolution.
Key benefits
Answer 100% of calls within 2 rings, day or night
Intelligent routing based on caller intent, urgency, and staff availability
Detailed message summaries with sentiment scoring delivered instantly via SMS, email, or Slack
Customizable voice persona that matches your brand tone
By the numbers
< 2 rings
Average answer time
94%
Missed-call reduction
Ready to see 24/7 Call Answering in action?
Start your 14-day free trial today. No credit card required.