Simple, transparent pricing

Most businesses are fully live within 48 hours. Our onboarding team configures your call flows, integrations, and custom greeting during a guided setup session. Complex multi-location deployments typically take 5-7 business days.

No. FrontDeskOS is available on month-to-month billing with no long-term commitment required. Annual plans are available at a discounted rate of $449/month (saving $600/year), but you are never locked in — you can cancel anytime.

Yes. FrontDeskOS is fully HIPAA compliant. We provide a signed Business Associate Agreement (BAA) at no additional cost, encrypt all data at rest (AES-256) and in transit (TLS 1.3), and maintain immutable audit logs. Over 1,200 healthcare practices trust us with their patient data.

We offer native one-click integrations with Salesforce, HubSpot, Zoho CRM, Google Calendar, Microsoft Outlook, Slack, and 50+ other tools. For anything else, our Zapier and Make connectors give you access to 5,000+ additional apps. We also provide a full RESTful API and real-time webhooks for custom integrations.

No. Every FrontDeskOS plan includes unlimited inbound calls. Whether you receive 50 calls a month or 50,000, the price stays the same and the system scales automatically. There are no per-minute or per-call overage charges.

During onboarding, we train the system on your specific services, pricing, FAQs, scheduling rules, and brand voice. You can update the knowledge base at any time through the dashboard. The system also improves continuously by learning from call outcomes and your team's feedback — most customers see measurable accuracy gains within the first two weeks.

FrontDeskOS currently supports English and Spanish with full conversational fluency. French, Portuguese, and Mandarin are in beta and available to early-access customers. We are actively expanding language support — contact us if you need a language not listed here.

Yes. We offer a 14-day free trial with full access to every feature, no credit card required. Our onboarding team will set everything up for you so you can evaluate FrontDeskOS with real calls from day one.

You can cancel anytime from your account settings — no phone calls, no hoops, no retention specialists. If you are on an annual plan, we will issue a prorated refund for the remaining months. Your data is available for export for 30 days after cancellation.

Every plan includes priority email and live chat support with a median first-response time under 4 minutes during business hours. Enterprise customers receive a dedicated account manager, a private Slack channel, and 24/7 phone support with a 99.9% SLA on critical-issue response times.

Honestly, no. FrontDeskOS is purpose-built for businesses that receive at least 20+ calls per month and need reliable, around-the-clock coverage. If your call volume is very low or you prefer a fully human touch for every single interaction, we may not be the best fit. FrontDeskOS handles 97% of calls flawlessly — for the other 3%, it transfers to your team instantly. We would rather be upfront than overpromise.