FrontDeskOS for Home Services

Plumbers, electricians, and HVAC companies book more jobs and dispatch faster with smart call handling.

The challenges you face

Technicians in the field cannot answer calls, and office staff are overwhelmed during emergencies

Emergency after-hours calls go to generic answering services that lack context and urgency detection

Seasonal demand spikes cause staffing chaos and missed revenue

How FrontDeskOS solves them

Calls are triaged by urgency, routine jobs are booked, and true emergencies are escalated to on-call techs

After-hours coverage captures job details, provides ETAs, and dispatches the nearest available technician

Scales instantly during peak seasons — no hiring, no training, no overtime

Key features for home services

24/7 Call Answering
Smart Scheduling
Sentiment Analysis

During last summer's heat wave our call volume tripled overnight. FrontDeskOS handled every single call without us adding a single person to the team.

Carlos Ramirez

Operations Manager, Summit HVAC Services

3x call volume handled with zero added headcount

Frequently Asked Questions

Ready to transform your home services front desk?

Join thousands of home services businesses already using FrontDeskOS. Start your 14-day free trial today.