Answer every service call 24/7, dispatch emergency repairs instantly, and fill your schedule year-round — even during peak season chaos.
No credit card required · Go live in 48 hours
See exactly what missed calls cost your HVAC business
Total calls your business receives per month
HVAC Companies average: 29%
You're Losing
116 missed calls → 41 lost bookings/month
With FrontDeskOS
37:1 ROI on $499/month
Why HVAC businesses are bleeding revenue through their phone lines
When the first heat wave or cold snap hits, call volume triples overnight. Your office can't keep up, and every missed call is a $400-$1,200 job lost to a competitor.
No AC on a 105° day. No heat when it's 10° outside. These emergency calls happen at the worst times — and homeowners need someone to answer right now.
Scheduling annual tune-ups, managing maintenance contracts, and filling slow-season gaps requires proactive outreach your team doesn't have time for.
HVAC companies face extreme seasonality that no other trade experiences. When the first heat wave of summer hits or temperatures drop below freezing, call volume can spike 300-400% in a single day. Your office staff — sized for normal operations — is instantly overwhelmed. Calls go to voicemail, customers call competitors, and you lose thousands of dollars in a matter of hours.
The financial impact is staggering. An HVAC company receiving 300 calls per month loses roughly 87 calls at a 29% miss rate. With an average job value of $480, that's $41,760 in lost revenue per month during peak season. And these aren't optional jobs — homeowners without AC in July or heat in January will pay premium rates to whoever answers first.
Slow season presents the opposite challenge. Your team is underutilized, but your overhead doesn't decrease. Proactive maintenance agreement outreach, tune-up reminders, and seasonal promotions could fill the gaps — but your office staff is either gone (seasonal layoffs) or occupied with other tasks. FrontDeskOS handles both extremes: absorbing peak-season surges and driving slow-season revenue.
The AI receptionist purpose-built for HVAC businesses
Every call answered in under 2 seconds — during peak season, after hours, weekends, and holidays. No more voicemail.
No-heat and no-AC emergencies detected and escalated to your on-call tech immediately. Homeowners get fast response, you get premium-rate jobs.
Books installs, repairs, and tune-ups into ServiceTitan or Jobber. Fills slow-season gaps with maintenance agreement outreach.
Go live in 48 hours — no hardware, no hassle
Set up call forwarding and define your service types.
Simple call forwarding from your office line. We configure the AI with your service area, job types (install, repair, tune-up, emergency), pricing tiers, and equipment brands you service.
Calls captured, classified, and handled 24/7.
The AI identifies the call type (no-AC emergency, maintenance request, new install inquiry), captures job details and address, and takes the right action — booking routine jobs or dispatching emergencies.
Jobs booked, emergencies dispatched, slow seasons filled.
Real-time dashboard shows calls, bookings, and revenue. During slow season, the AI proactively reaches out for maintenance agreement renewals and seasonal tune-ups.
Every feature designed specifically for HVAC businesses
Every call answered instantly — during heat waves, cold snaps, after hours, and holidays.
Life-safety HVAC emergencies detected and escalated to on-call tech in under 90 seconds.
Jobs booked directly into your field service software with equipment type, job details, and address.
Handle 3-4x normal call volume during extreme weather without hiring seasonal office staff.
Proactive outreach for renewals, seasonal tune-ups, and equipment replacement recommendations.
AI captures equipment brand, model, and age to ensure the right tech with the right parts is dispatched.
“Last summer we were losing 40+ calls a day during the heat wave. FrontDeskOS answered every single one. We booked $85K in jobs that week that would have gone to voicemail.”
“Our maintenance agreement renewal rate jumped from 62% to 89% after FrontDeskOS started handling proactive outreach calls. That alone covers the cost.”
“The emergency dispatch feature saved a family from frozen pipes last winter. They're now customers for life and referred three neighbors.”
At $499/month, a single day of recovered peak-season calls ($5,000-$15,000) covers your investment for months. Our HVAC customers recover an average of $11,500/month.
A seasonal dispatcher costs $3,500+/month and only works during peak season. FrontDeskOS works year-round for $499/month.
See Full Pricing Details| Feature | Traditional | FrontDeskOS |
|---|---|---|
| Availability | Business hours | 24/7/365 |
| Missed Calls | 29% average | Under 2% |
| Monthly Cost | $3,500+ | $499 |
| Languages | 1–2 | 12+ |
| Simultaneous Calls | 1 | 12+ |
| Analytics | Basic logs | Real-time dashboards |
Prepare your HVAC company for seasonal surges with proven strategies for call handling, dispatch optimization, and revenue maximization. Includes a peak-season checklist.
Enter your city to see how HVAC companies in your market are recovering lost revenue.
Stop losing revenue to missed calls. FrontDeskOS pays for itself in the first month.
Start Your Free Trial — Never Miss an HVAC Call AgainFree onboarding included · No credit card required · Cancel anytime
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