Answer every plumbing call 24/7, dispatch emergency jobs instantly, and book 2x more service calls — even when your team is on the job.
No credit card required · Go live in 48 hours
See exactly what missed calls cost your plumbing business
Total calls your business receives per month
Plumbing Companies average: 31%
You're Losing
124 missed calls → 43 lost bookings/month
With FrontDeskOS
34:1 ROI on $499/month
Why plumbing businesses are bleeding revenue through their phone lines
When your plumbers are on-site, nobody picks up the phone. 31% of calls go to voicemail — homeowners call the next plumber on Google.
Burst pipes, sewer backups, and water heater failures happen at 2am. If you can't answer, homeowners find someone who will — and pay premium rates to your competitors.
Between emergency calls, routine maintenance, and estimates, coordinating your crew's schedule from the field is a full-time job on its own.
Plumbing companies have the highest missed call rate of any home service trade — 31% on average. The reason is simple: when your plumbers are under a sink, snaking a drain, or replacing a water heater, nobody is answering the phone. And homeowners searching for a plumber aren't patient. They call the first 2-3 results on Google and book with whoever picks up.
After-hours emergency calls represent a massive revenue opportunity that most plumbing companies miss entirely. A burst pipe at 2am, a sewer backup on a Saturday, or a water heater failure on Thanksgiving — these are $500-$2,000 jobs with homeowners ready to pay premium rates. If your answering service can only take a message, that homeowner is calling someone who can dispatch a tech right now.
The scheduling challenge compounds everything. Your crew is spread across town, each job takes a different amount of time, and emergencies throw off the entire day's schedule. Without someone at a desk coordinating, you either double-book, leave gaps, or miss opportunities. FrontDeskOS solves all three problems with a single AI system.
The AI receptionist purpose-built for plumbing businesses
Every call answered in under 2 seconds — while your team is on a job, after hours, weekends, and holidays.
Burst pipes and sewer emergencies are detected and escalated to your on-call plumber instantly via call transfer or SMS.
Captures job type, address, and urgency. Books into ServiceTitan, Jobber, or Housecall Pro with the right tech and time slot.
Go live in 48 hours — no hardware, no hassle
Set up forwarding when your team is in the field.
Simple conditional forwarding from your office or mobile line. Calls route to FrontDeskOS when your team is busy on jobs, after hours, or during high-volume periods.
Every call captured, assessed, and handled appropriately.
The AI captures job details (leak, clog, install, etc.), address, and urgency. Routine jobs are booked into your scheduling software. Emergencies trigger immediate dispatch to your on-call plumber.
Watch your booked jobs and revenue climb.
Your dashboard shows every call answered, job booked, emergency dispatched, and dollar recovered. Daily reports help you track seasonal trends and optimize crew schedules.
Every feature designed specifically for plumbing businesses
Every call answered instantly — while your team is on a job, after hours, or during seasonal surges.
Burst pipes, sewer backups, and no-hot-water calls detected and escalated to on-call plumber in under 60 seconds.
Jobs booked directly into your field service software with full job details, address, and customer info.
AI identifies job type (leak repair, drain cleaning, water heater, etc.) and routes to the right technician.
Handle 3x call volume during freeze season or storms without hiring temporary office staff.
Automatic Google review requests sent after completed jobs to build your online reputation.
“We were losing 25+ calls a week to voicemail. Now every one gets answered and we're booking jobs we didn't even know we were missing. Our revenue is up 35% since switching to FrontDeskOS.”
“The emergency dispatch feature is worth the price alone. A burst pipe call at 2am gets to our on-call plumber in under a minute. Homeowners love the fast response.”
“During winter freeze season, our call volume tripled. FrontDeskOS handled every call without us hiring a single temp. We booked $40K in jobs that week alone.”
At $499/month, a single after-hours emergency job ($800-$2,000) covers your entire cost. Our plumbing customers recover an average of $9,300/month in previously missed revenue.
An office dispatcher costs $3,000+/month. A basic answering service costs $400-800/month and can't dispatch or book into ServiceTitan.
See Full Pricing Details| Feature | Traditional | FrontDeskOS |
|---|---|---|
| Availability | Business hours | 24/7/365 |
| Missed Calls | 31% average | Under 2% |
| Monthly Cost | $3,500+ | $499 |
| Languages | 1–2 | 12+ |
| Simultaneous Calls | 1 | 12+ |
| Analytics | Basic logs | Real-time dashboards |
Learn how top plumbing companies answer 97% of calls, dispatch emergencies in under 60 seconds, and book 2x more jobs. Includes seasonal staffing strategies and dispatch templates.
Enter your city to see how plumbing companies in your area are recovering lost revenue.
Stop losing revenue to missed calls. FrontDeskOS pays for itself in the first month.
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